Terms and conditions



By accessing or using any of our Services, you agree to be bound by these terms and conditions (the “Terms of Service”), and Alis 1996’s privacy policy located here (“Privacy Policy”) which are incorporated herein by reference (together, the “Agreement”). Your use of the Services is expressly conditioned upon your assent to all of the terms and conditions of this Agreement to the exclusion of all other terms. If you do not agree to any of these terms and conditions, then please do not use our Services.


Alis 1996 reserves the right, in its sole discretion, to modify the Terms of Service as the form and nature of our Services are always evolving and may change from time to time without prior notice to you. Additionally, Alis 1996 may stop (temporarily or permanently) providing the Services (or any features within the Services) to you or to users generally and may not be able to provide you with prior notice.

The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information. The types and extent of advertising by Alis 1996 on the Services are subject to change. In consideration for Alis 1996 granting you access to and use of the Services, you agree that Alis 1996 and its partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.


These terms and conditions of sale (hereinafter this “Agreement”) governing orders placed on the https://alis1996.com website (the “Web Site”) are hereby entered into between:

1. Alis 1996 is a United Kingdom registered business at 86-90 Paul Street, London, EC2A 4NE. Registration number 13380356.

2. Any natural person who places an order via the Web Site for goods which the Vendor offers for sale on the Web Site (hereinafter the “Order(s)”), on a strictly personal basis and not for commercial, charitable or trade purposes, nor for the purposes of resale or transfer whether free of charge or in return for consideration (hereinafter the “User”, “You”, “Your” or the “Customer(s)”).

The Vendor and the Customer shall be referred to individually as a “Party” and collectively as the “Parties” for the purposes of this Agreement.

By placing an Order, the Customer agrees that its relationship with the Vendor concerning the preparation, conclusion and performance of any Order shall be governed by this Agreement as well as by the Terms and Conditions governing the Use of the Web Site which apply upon placing any Order and which shall be deemed to constitute, together with this Agreement, a single, indivisible contractual whole governing the relationship between the Parties, to the exclusion of any previous version of contractual terms available on the Web Site and any terms and conditions of the Customer.

ARTICLE 1. Purpose and Applicable Law

1.1. Purpose

This Agreement sets out the terms and conditions governing the sale of goods offered by the Vendor on the Web Site, between the Vendor and the Customer. This Agreement governs the conditions under which Orders are placed, paid for, tracked and delivered, and where applicable, the warranties which may be applicable to Orders and the Customer’s right to change their mind after placing an Order, in compliance with the terms of this Agreement and the law governing this Agreement.

The Vendor shall be entitled to alter its terms and conditions of sale at any time. The terms and conditions of sale governing the relationship between the Parties in respect of an Order shall be the version which was online at the time the Customer placed the Order and which was expressly accepted by the Customer upon placing the Order, those terms and conditions of sale constituting this Agreement as defined in the Preamble.

1.2. Applicable law, settlement of disputes and language of this Agreement

The Web Site, this Agreement and any Orders which are placed through the Web Site, as well as the performance thereof, shall be governed by English law. Any dispute arising in connection with the interpretation or performance of this Agreement shall governed by the exclusive jurisdiction of the English courts.

ARTICLE 2. Orders

2.1. Placing an Order

By placing an Order on the Web Site, the Customer confirms that:

(a) the Customer is not purchasing the goods for a commercial purpose as a trader;

(b) the Customer is at least 18 years old; and

(c) the information provided by the Customer during the ordering procedure (including without limitation, title, first name, surname, phone number, email address, delivery and invoicing address) is accurate and complete.

2.2. The Customer’s acceptance of this Agreement

The Customer must read and expressly accept this Agreement prior to placing any Order on the Web Site. Customers may save or print out this Agreement which applies to their Order. When Customers are ready to finalise an Order, they may print out a summary statement of such Order.

2.3. The Vendor’s acceptance of the Order

The Vendor shall only fulfil Orders received via the Web Site from Customers.

Once the Vendor receives an Order placed by the Customer, the Vendor shall (subject to the goods being available) send a detailed order acknowledgement message to the Customer stating the total amount being billed. 

Any goods and their prices shall only apply to Orders placed by Customers as long as they are visible on the Web Site during the placing of an Order by a Customer.

The Vendor shall promptly notify the Customer by e-mail, should any goods that are the subject of an Order turn out to be unavailable once an Order has been placed by the Customer. In such case, the amount to be billed for the Customer’s Order shall be recalculated and the Customer shall be reimbursed for the amount of the unavailable goods. Should all the goods ordered by the Customer be unavailable, the Customer shall be notified by e-mail that the Vendor cannot accept the Order and shall be reimbursed for the total amount of the Order. The Vendor’s non- acceptance of the Customer’s Order shall not give any right to compensation for the Customer based on the unavailability of the expected goods. The Customer shall be free to place a new Order on the Web Site for other available goods.

ARTICLE 3. Description of the goods and applicable prices

3.1. Description of the goods

The Customer may, prior to placing an Order, peruse the essential characteristics of the goods which they intend to order on the Web Site. However, the Customer acknowledges that the images of the goods are for illustrative purposes only. Although the Vendor has made every effort to display the colours accurately, the Vendor cannot guarantee that the Customer’s computer’s display of the colours accurately reflects the actual colour of the goods.

3.2. Applicable prices

By placing an Order, the Customer accepts the prices and descriptions of the goods which are offered for sale on the Web Site. Due to the large volume of goods on the Web Site, it may be that some of the prices shown for certain goods is incorrect. If this is the case, the Vendor will notify the Customer of any discrepancy prior to sending the Acknowledgement. Where the correct price is lower than the price stated on the Web Site, the Customer will be charged the lower amount. If the correct price is higher than the price stated on the Web Site, the Vendor will contact the Customer to check if the Customer would like to go ahead with the Order.

The Vendor shall be entitled to modify the sale prices of its goods at any time. Should one or more taxes or compulsory levies be imposed or modified from time to time, whether upwards or downwards, such changes may be passed on as part of the sale price of the goods on offer on the Web Site.

However, the Vendor shall only charge the Customer the prices and taxes indicated to the Customer set out in the Acknowledgement. Moreover, the Customer shall be informed of the costs of shipping and delivering their Orders upon checking their shopping baskets and upon placing their Orders.

3.3. Discounts

Any special offers, promotional deals and money-off vouchers (hereinafter the “Discounts”) shall only be valid during the period of validity and subject to the conditions of each offer. Discounts may not under any circumstance be converted into a sum of money which is reimbursable or payable to the Customer.

Discounts may only be used by the Customer to whom they are granted and shall not be transferable to third parties. They shall be subtracted from the value of the Customer’s Order including VAT but excluding the costs of shipping and delivering the Order. Unless otherwise mentioned in a specific Discount offer, the Customer shall be barred from using several Discounts cumulatively when placing a given Order.

Where the Customer mentions their possession of several Discounts on the Web Site concurrently, the Customer shall only be able to use the Discount of the largest amount for the same Order.

ARTICLE 4. Terms of payment

4.1. Terms of payment

The Customer must pay for goods when it places the Order. The Customer may pay for their Orders by providing their credit card details.

An immediate reimbursement on the Customer’s bank account in case of unavailability of a good shall not give any right to compensation to the Customer.

4.1.1 Data processed by the Vendor

When paying for an Order, the Customer provides the Vendor with an implied warranty that the Customer has the requisite authorisation to use the payment method the Customer elected upon placing their Order. Any Acknowledgement issued by the Vendor shall be subject to approval of the Customer’s payment by the relevant electronic payment validation server. Should the Customer’s bank reject the payment, the Order shall not be accepted and there shall be no obligation on the Vendor to dispatch the goods. As part of the measures taken to prevent fraud over the Internet, the Vendor shall be entitled to transmit information concerning the Order and the Customer’s payment method to a third party for verification purposes.

The Vendor shall check any Orders which have been validated on the Web Site in conjunction with the bank in charge of handling the electronic payments. Thus the Vendor may verify any Order whose delivery address is different from the Customer’s billing address. In doing so, the Vendor may ask the Customer to provide further information and documents required for the Order to proceed: evidence of the fact that the Customer and/or the person whose name was provided does indeed reside at the delivery address, the Customer’s bank details, etc. These requests shall be forwarded to the Customer either by e-mail or over the telephone.

The bank account linked to the payment method used by the Customer shall be debited as from the finalisation of the Order by the Customer on the Web Site. The Vendor shall be entitled to suspend or cancel any Order and/or any delivery, whatever the nature or state of progress thereof, if any monies due by the Customer are not paid in full, or if there are any other problems with the Customer’s payment (“Incident”). If there has been a Customer Incident on a previous Order, any subsequent Orders placed by the Customer may be refused and any pending deliveries for the Customer may be suspended. The Vendor shall notify the Customer accordingly. Once the Order affected by an Incident has been settled by the Customer, or when the Incident has been resolved to allow the payment and finalization of the Order, the personal data relating to this Incident recorded by the Vendor will be erased. In case of an unresolved Incident, the personal data relating to this Incident will be retained for a period of two (2) years from the date of occurrence of the Incident. When the personal data relating to an Incident is erased by the Vendor, either because of the resolution of the Incident, or at the end of the two (2) year period, the Customer concerned by the Incident may place new Orders.

4.1.2 Data processed by the bank handling the payments

For the purpose of ensuring the security, integrity and confidentiality of all payments made via the Web Site, the details of the Customer’s bank cards shall be encrypted using the SSL (Secure Socket Layer) protocol while they transit over the Internet. 

The data regarding the means of payment of the Customer set out in the Order shall be handled securely by the Vendor’s payment provider STRIPE and PAYPAL, under its sole responsibility, in order to process and authorise payment for the Order and analyse the banking transaction as part of the measures taken to combat credit card fraud.

Should any payment incident occur in connection with a fraudulent use of a bank card, the data set out on the corresponding Order shall be recorded in a payment incident file kept . Any wrong or inaccurate declaration as well as any anomaly may also be dealt with specifically by the bank.

4.2 Payment Management

Alis 1996 is responsibile for the transactions which are made on their platform and should be the first point of contact (see ARTICLE 11) for refunds, cancellations and chargebacks.

ARTICLE 5. Delivery

The goods ordered shall be delivered by the transport operator to the postal address of the Customer set out in the Acknowledgement. The estimated delivery date shall be set out in the Acknowledgement depending on the delivery option chosen by the Customer (Standard, Express or collect point) and the territory to which the Order is being delivered.

5.1. Delivery 

Upon notification of a Customer Order, the Designer will aim to fulfil the Order by shipping the relevant product within 2 Business days or within such other period as specified in the Designers Store or product page, as some products (e.g. Made to Order) may take longer to ship.

The simple overrun of the delivery time does not give any right to compensation.

5.2. Delivery tracking upon issuing an Acknowledgement, an order tracking number shall be provided to the Customer to enable the latter to track the progress of the delivery of their Order.

ARTICLE 6. Warranties

6.1. The Customer’s right to change their mind

The Customer may, from the date on which the Customer places an Order, until the date that the Order has not been completed and shipped, to cancel that Order in respect one or more of the goods that are the subject of that Order and request reimbursement for same subject to provisions set out below ( this case is excluded for the pre-order and made-to-order items, as it requires the Vendor investment of time to made them).

If the Customer wishes to cancel an Order in respect of certain good(s), the Customer has a limited amount of days until when the good has not be shipped, to do it, without having to provide a reason.

The Vendor shall reimburse the Customer by the same means of payment that the Customer used for the initial transaction, unless expressly agreed otherwise. In any event, the Customer will not incur any fees as a result of the reimbursement.

The Vendor will reimburse the Customer within two (2) to three (3) days (variable delay according to the different banks) after the Vendor has received the reimbursement request from the Customer.

6.2. Return of Orders

Return policy may vary from brand to brand. Plese, before purchase read the terms and condition part of each product you want to buy. However, for most of the brands available on Alis 1996 the Customer has maximum fourteen (14) days from the date of delivery to submit a return request to the admn e-mail of Alis 1996 ( alis199six@gmail.com )or to contact directly the Vendor, specifing the motivation of the return and attached pictures in case of a faulty item.

To not encourage unnecessary purchasing and returns due to the effect it has on the climate, we are not offering free returns.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The item should be free of any makeup stains and scent. It shall not be washed or worn. You’ll also need the receipt or proof of purchase, and a note within your package with order number stating whether you would like a refund.

Alis 1996 and the Vendor reserve the right to decide if to accept or denied the return request.

In case of acceptance of the return request, the reimbursement will be made just if the item returned will be in the same condition as when has been sent from the Vendor to the Customer. ( only exception is for faulty items, with pictures and video of proving it ).

Please note that a faulty item cannot be accepted if from the images is shown details of being wear many times.

The Customer’s request will be taken into account only if:

the product has not been subject to any customization at the Customer’s request;

the product returned is not damaged or unfit for resale.

the product returned is accompanied, at the time of the return, by the proof of purchase.

Alis 1996 do not offer the exchange option. If the Customer want to exchange the item, has to buy the new product and as soon as the item to be refund will be delivered to Vendor , the Customer will receive the reimbursement of the refunded item.

For some brands that sell made-to-orders products, refund requests are not accepted, as the item has been made specifically for the customer request.

6.3. Legal warranties

 6.3.1. Terms governing the return of goods to the Vendor (as set out in article 6.2)

The Customer wishing to use one of the legal warranties must first contact the customer service to obtain the instructions to respect the return of the product (see ARTICLE 11)

6.4 Commercial warranty

When any goods are covered by a specific warranty, the deadline and terms of the warranty are set out in the description of the goods involved.

Within the framework of a particular warranty, the Customer wishing to obtain the replacement of the Product must first contact the customer service (see ARTICLE 11).

ARTICLE 7. Liability

If the Vendor fails to comply with this Agreement, the Vendor will be responsible for any loss or damage the Customer suffers that is a foreseeable result of the Vendor’s breach of contract or negligence. The Vendor shall not be responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the Vendor’s breach or if they were contemplated by the Parties at the time of placing the Order.

The Vendor only supplies goods for domestic and private use. Accordingly, the Vendor has no liability to the Customer for any loss of profit, business, business opportunity or business interruption

Nothing in this Agreement is intended to exclude or limit the Vendor’s liability for:

(a) death or personal injury caused by Vendor’s negligence;

(b) fraud or fraudulent misrepresentation;

(c) any breach of terms implied by Section 12, 13, 14 and 15 of Sales of Goods Act 1979; and

(d) defective products under Consumer Protection Act 1987.

The Vendor will not be liable or responsible for any failure to perform, or delay in performance of, any of the Vendor’s obligations under this Agreement that is caused by any act or event outside of its reasonable control.

If any act or event outside of the Vendor’s reasonable control takes place that affects the performance of the Vendor’s obligations under this Agreement: a) the Vendor will contact the Customer as soon as reasonably possible to notify; and b) the Vendor’s obligations under the Agreement will be suspended and the time for performance will be extended for the duration of the event outside its reasonable control. In such circumstances, the Vendor shall arrange a new delivery date when the event outside its reasonable control is over.

The Customer may cancel any Order affected by an event outside the reasonable control of the Vendor which has continued for more than thirty (30) days and receive a full refund of all sums paid in respect of any goods that are the subject of that Order that have not been delivered.

ARTICLE 8. Electronic Signature, Proof and Electronic Storage

The Customer’s online disclosure of their bank card number and final confirmation of the Order shall constitute evidence of the integrity of the Order and shall give rise to the Customer being liable to pay the entire value of the Order.

The Vendor shall for as long as reasonably necessary store all Order Forms, Acknowledgements and invoices on a reliable and durable medium so as to retain an integral and durable copy thereof.

 In the event that the Customer becomes aware of a fraudulent use of their bank card by a third party, the Customer should notify the Vendor as soon as possible by sending an e-mail to customer service, stating the number of the bank card involved and the date of the Order, and providing evidence of their identity. The provision of this information shall not give rise to any right to compensation of the Customer nor to any duty upon the Vendor to reimburse the Customer. Where applicable, the Customer may request compensation or reimbursement from the bank which issued their bank card in keeping with the provisions of the applicable laws and with the terms of the contract between the Customer and the bank.

ARTICLE 9. Data protection

Our privacy policy is applicable to the processing of any personal data by us in relation to the Agreement and can be found in the footer of our website.

ARTICLE 10. General

10.1 This Agreement is between the Vendor and the Customer. No other person shall have any rights to enforce any of its terms.

10.2 Each of the articles in this Agreement operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

 10.4 If the Vendor fails to insist upon the strict performance of any of the Customer’s obligations under the Agreement, or the Vendor does not enforce its rights against the Customer, or if the Vendor delays in doing so, that will not mean that the Vendor has waived its rights against the Customer, and will not mean that the Customer does not have to comply with those obligations. If a Vendor does waive its rights under this Agreement, it shall only do so in writing. Any waiver by the Vendor in respect of a Customer default shall not constitute a waiver of any subsequent default.

10.5 Alis 1996 is the first line support for Shoppers please see contact details in ARTICLE 11. In the event of a dispute arising Alis 1996 will provide dispute management and to take ultimate responsibility for finding a resolution.

ARTICLE 11. Contact us


Alis 1996 is a United Kingdom business.

Contact or questions about these Terms & Conditions can be made to Alis 1996 at alis199six@gmail.com. 

Definitions and Interpretations

Alis 1996, its subsidiaries and affiliates (“Alis 1996,” “we,” “us,” “our”) owns and operates Alis 1996 website, mobile applications, and any other linked and related pages, content, features, products, software, video player and tools offered by Alis 1996 (the “Services”).


You must be 18 years or older to use our Services. If you believe that a child under 18 has used our Services and provided us any information, please contact us at info@alis1996.com. By accessing the Services, you represent and warrant to Alis 1996 that:

  1. You are an individual (i.e., not a corporation) at least 18 years old;
  2. You are of legal age to form a binding contract or have your parent’s permission to do so;
  3. All registration information you submit is accurate and truthful and you will maintain the accuracy of such information;
  4. You are legally permitted to use and access the Services and take full responsibility for your access, selection and use of the Services.

Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason the Services are unavailable at any time or for any period. We reserve the right to modify, restrict access or terminate access to the Services at any time. From time to time, we may restrict access to some or all parts of our Services.

You are responsible for making all arrangements necessary for you to have access to Services. You are also responsible for ensuring that all persons who access Services through your internet connection are aware of these Terms, and that they comply with them.


The Customer and the Vendor may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


  • If you sign up to our newsletter we may use your email address to send you information about products or services.
  • You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.


Your warrant, represent and agree that you will not use the Services or contribute any User Submissions (including, without limitation, anything in connection with your Vendor page(s)) in a manner that:

  1. Infringes or violates the intellectual property rights or proprietary rights, or rights of publicity or privacy, or other rights of any third party;
  2. Violates any law, statute, rule, ordinance or regulation;
  3. Violates any other agreement you have with, or any obligations to, any third party;
  4. Is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable;
  5. Uploads, installs, constitutes, or embeds malware, virus, worms, Trojan horses, or other harmful content or code;
  6. Impersonates, or falsely indicates an affiliation with, any person or entity, including, without limitation, any employee or representative of Alis 1996.


You shall not

  1. Conduct any fraudulent, abusive, or otherwise illegal activity;
  2. Use the Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that are deemed threatening or obscene;
  3. Engage in any kind of illegal activity; (v) run Maillist, Listserv, any form of auto-responder, or “spam” on the Services, or any processes that run or are activated while you are not logged on to the Services or that otherwise interfere with the proper working of or place an unreasonable load on the Services infrastructure;
  4. Use the manual or automated software, devices, or other processes to “crawl” or “spider” any page or Content of the Services;
  5. Decompile, reverse engineer, or otherwise attempt to obtain the source code of the Services;
  6. Remove, obscure, or alter any notices or links (e.g., links to Alis 1996’s Privacy Policy and Terms of Service) on the Services or any of the features or tools or other Services;
  7. Access, display, distribute or otherwise exploit any Content through any technology or means other than the video playback pages of the Services or the Video Player.

Any violation of the above may be grounds for termination of your right to access or use the Services. Alis 1996 reserves the right to take appropriate legal action, including, without limitation, referral to law enforcement, for any use that Alis 1996 deems in its sole discretion to be an illegal or unauthorized use of the Services. Alis 1996 will cooperate fully with any law enforcement officials and/or agencies in the investigation of any person(s) who violate the terms of this Agreement.


The Services are offered by Alis 1996 from its facilities in the United Kingdom. Alis 1996 makes no representations that the Services are appropriate or available for use in other locations. Users who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local laws. Software available in connection with the Services and the transmission of applicable data, if any, is subject to United Kingdom export control laws. No software may be downloaded from the Services or otherwise exported or re-exported in violation of the export control laws of the United Kingdom.


Without limiting the generality of the foregoing, Alis 1996 makes no representations or warranties regarding the accuracy of descriptions displayed anywhere on the Services, or regarding suggestions or recommendations of services or products offered or purchased through the Services. Products and services purchased (whether or not following such recommendations and suggestions) are provided “AS IS” without any warranty of any kind from Alis 1996 or others unless, with respect to others (only), otherwise made expressly and unambiguously in writing by a designated third party for a specific product.

The Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. Alis 1996 makes no representations concerning any Content contained in or accessed through the Services, and Alis 1996 will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services. Under no circumstances will Alis 1996 be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Content posted, emailed, accessed, transmitted or otherwise made available via the Services. Alis 1996 has no special relationship with or fiduciary duty to you. You acknowledge that Alis 1996 has no control over, and no duty to take any action regarding: which users gain access to the Services; what Content you access via the Services (including, without limitation, viruses, malware, harmful code and user generated content); what affects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content.


The Content (including, without limitation, all text, graphics, images, search results, data and information contained therein), and such materials obtained from Alis 1996’s licensors or other third parties, and all Services are provided for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, examination, or treatment, or for any other professional advice of any kind (including without limitation legal or financial advice). Do not ignore professional advice, or delay in seeking treatment because of anyone or any Content on the Services. Always seek the advice of your qualified healthcare provider with any question you may have regarding a medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately. Alis 1996 does not recommend or endorse any specific tests, physician, products, procedures, opinions, or other information that may be mentioned on the Services. Reliance on any such information is solely at your own risk. The Services may contain health-related materials that are sexually explicit. If you find these materials offensive, you may not want to use our Services. The Content is not intended to be legal advice or form an attorney-client relationship of any kind. If you believe you have a legal claim, contact an attorney licensed in your state or country.


If you have any questions or notices of violation of this Agreement, please contact the editor of the website or service in question, or send an email to alis199six@gmail.com.


Alis 1996 aims to provide unbiased editorials. However, we wish to disclose that (i) we receive free products from marketers that we sometimes review or discuss in our editorials, and (ii) we may run advertisements on our sites concerning some of those products or companies that sell them (and other products sold by such companies) for which we sometimes receive compensation.

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