We provide free standard delivery to any address within the US. However, do note that we do not deliver to po boxes, military and restricted areas.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable. Our focus is on getting the items to you quickcly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based o weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address.
2. Order status & tracking
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packaging and dispatching of order. An email of confirmation will be sent for all orders received.
Once the order has been dispatched, an email confirmation will be sent to you. Please provide your contact number and address selected upon check out in order for the courier company to contact you in case of any unforeseen circustances.
3. Intenrational deliveries
For all international deliveries, the time taken is dependent on our logistics partners and their affilliates. However, rest assured that your order is safely on its way.
4. Takes, duties & tariffs
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country's governing laws in order to clear cutoms.
To return the item you need to contact within 14 days Alis 1996 (firstname.lastname@example.org) or directly to the vendor e-mail. In the e-mail you need to specify the motivation of the return and attach pictures in case of a faulty item.
Alis 1996 and the Vendor reserve the right to decide if to accept or denied the return request.
In case of acceptance of the return request, the reimbursement will be made just if the item returned will be in the same condition as when has been sent from the Vendor to the Customer. ( only exception is for faulty items, with pictures and video of proving it ).
Please note that a faulty item cannot be accepted if from the images is shown details of being wear many times.
Customer is responsible for all shipping charges when making the returns and shipping/handling fees of original purchase is non-refundable.
All sale items are final purchases.